Technology and Operations Management
Course Objectives
This course explores the latest information technologies that enable an organization to operate around the world and around the clock.
To maintain an organization's competitiveness, managers need the tools - such as statistical process control, decision trees, forecasting techniques, expert systems, and organizational benchmarking - to quickly and effectively acquire and analyze information.
This involves taking advantage of changes in technology, monitoring customer and competitor behavior, and analyzing their own organization's processes.
Because shortened product life cycles make managing new projects a critical task, effective project management concludes the course.